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Empathic Design: Center Your Library with Empathy, Compassion, and Purpose

Empathic design, often referred to as empathetic design, takes a user-centered approach with empathy and compassion towards your user. Through observation and listening, empathic design calls libraries to analyze and apply what users need with empathy and purpose. Through visualization and creativity, you will develop knowledge and skill to identify critical needs of your library. Counter to individualistic ideals and gratifications, you will learn the importance of seeing the library through the eyes of others with compassion and grace, putting aside preconceived notions to establish a library that seeks solutions to the problems of the people they serve.


From this webinar, you will:
•    Learn empathy skills and translate it to empathic design.
•    Find deeper meaning to people’s needs through observation and motivations.
•    Discover and identify behavior to influence problems and solutions.
•    Develop creativity and practical application in empathic design.

Empathic Design: Center Your Library with Empathy, Compassion, and Purpose

$49.00Price
  • Jennifer Blair is the Head of User Services Librarian and Associate Professor at Azusa Pacific University (APU). Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and library studies including library management. Jennifer holds a B.A. in Graphic Design, an M.A. in Educational Multimedia, and an M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for libraries.

Announcing the 2025 Modern Library Awards Honorees

BETHESDA, Maryland (January 16, 2025) - LibraryWorks is pleased to announce the 2025 Modern Library Awards (MLA) honorees. The MLA is a review program designed to recognize products and services that help library managers enhance library performance and user experience. Honorees are selected by LibraryWorks webinar attendees and newsletter subscribers.

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Library Resources

Professional Development

 

Timely, topical and interactive, LibraryWorks webinars are conducted by highly regarded professionals in the field and focus on leadership, management, evaluation, assessment, marketing, funding, and more to promote organizational success. ​​

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Collection Development

Books, Bytes & Beyond is a monthly showcase of new and noteworthy print and non-print releases, including books, periodicals, audio- and e-books, online resources, and video, for acquisitions and collection development librarians.

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Technology . Furnishings . Supplies

 

Each month, Library Products & Services News features best-in-class products for the library community--shelving, furniture, automation, equipment, supplies, and more.​

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