Mark Twain said, “Everybody talks about the weather, but no one does anything about it.” As a training issue, it’s the same with sexual and racial harassment and bullying prevention; everybody thinks they know about it, what to do or not to do in the workplace, and yet, it’s still near the top of the complaints filed with or by the federal and state Equal Employment Opportunity Commissions.
Sexual and racial harassment and bullying prevention in any library organization is about having an updated and accurate policy, training all employees to follow that policy, and then enforcing the policy, using consequences for the perpetrators (who could be staff members or patrons), and support for the victims.
This 60-minute training program is suitable for all library directors, managers, supervisors, and (full and part-time) employees.
Key Learning Points During the Webinar:
• Pre-Quiz
• The Big Picture: Boundaries, Behaviors, Support, and Consequences
• The New Workplace: Expanding the Concept of “Protected Classes”
• Hostile Work Environment Examples
• Harassment and Bullying by Patrons: Enough is Enough
• Reviewing Your Agency Policy
• Diversity Awareness
• The Perils of Gossip
• Defining the Sexually Harassing or Sexually Hostile Work Environment
• Quid Pro Quo Harassment
• Defining Racial Harassment
• Defining Bullying and “Abusive Conduct”: Response Protocols
• Organizational Red Flags
• The Supervisor’s Intervention Process
• The Employee’s Reporting Process: Having the Courage to Tell
• Avoiding Litigation
• Safe E-Mail and Social Media Usage
Harassment Prevention: Responding to Sexual, Racial, and Bullying Incidents
As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities.
In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.
He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board certified in HR, security management, employee coaching, and threat assessment.
