Customer Service
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Customer Service
Best Practices for Working in Circulation, Access Services, and Operations
Best Practices for Working in Circulation, Access Services, and Operations
$49.00
Conflict in the Library: Managing, Surviving, and Even Thriving?!
Conflict in the Library: Managing, Surviving, and Even Thriving?!
$49.00
Creating Standards for Successful Customer Service (For Frontline Staff)
Creating Standards for Successful Customer Service (For Frontline Staff)
$49.00
Customer Interaction Strategies: 3 Sides of Success
Customer Interaction Strategies: 3 Sides of Success
$49.00
Dealing With Hostile and Potentially Dangerous Library Users
Dealing With Hostile and Potentially Dangerous Library Users
$49.00
Free Webinar! Brainfuse's JobNow and VetNow Virtual Services
Free Webinar! Brainfuse's JobNow and VetNow Virtual Services
$0.00
Frontline Staff Reset: Tackling Resolution and Decision-Making Challenges
Frontline Staff Reset: Tackling Resolution and Decision-Making Challenges
$49.00
Frontline Staff: Balancing Challenges from Patrons to Workplace Expectations
Frontline Staff: Balancing Challenges from Patrons to Workplace Expectations
$49.00
How to Break the Rules: Offering Great Customer Service to Everyone!
How to Break the Rules: Offering Great Customer Service to Everyone!
$49.00
Mental Health: How Libraries Can Empower Themselves to Respond
Mental Health: How Libraries Can Empower Themselves to Respond
$49.00
Transformational by Design: Serving Patrons at Every Life Stage
Transformational by Design: Serving Patrons at Every Life Stage
$49.00
User Experience Design: A Human Centered Approach to Designing Libraries
User Experience Design: A Human Centered Approach to Designing Libraries
$49.00
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