Now Accepting Entries for the 2027 Modern Library Awards!
| Quantity | Price per item | Discount |
| 3 licenses | $25.00 | 49% off |
Although some popular books advocate a cutthroat approach, the truth is that almost all theories of negotiation and personal influence begin with empathy for the other person’s points of views and priorities. Topics including managing positive relationships “up the food chain” with financial and political decision-makers, building trust and respect with your library’s stakeholders, researching the big picture, setting specific goals, creating multiple solutions (so you don’t show up empty-handed to the table), and keeping an eye on the “Long Game,” meaning not sacrificing long-term success for short-term gains.
Outcomes:
Presenter
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
