Webinars on Demand

Begin With One Step: How to Start Talking About DEI at Your Library

Best Practices for Working in Circulation, Access Services, and Operations

Brand Touchpoints: All the Stuff and All the Staff

Building Effective and Innovative Partnerships

Business Reference and Outreach

Challenging Employee Conversations Without Fear

Community Care for Burned-Out Library Workers

Crafting Effective Grant Proposals: Maximizing Funding Opportunities

Crisis Leadership: A Three-Pronged Approach to Leading a Library in a Crisis

Dealing With Difficult Library Board Members

Dealing With Digital Distractions: Ideas and Recommendations for Libraries

Dealing With Hostile and Potentially Dangerous Library Users

Defusing Encounters with Angry Patrons

Digital Citizenship Programming in Libraries

Discover Your Leadership Style and Plan to Use It!

Doing What Matters: Values in the Library

Effective Stakeholder Communication Strategies for Special Librarians

Emergencies and Crises: Managing and Prioritizing Preparedness for Libraries

Empowering Communities Through News Literacy: Practical Strategies for Libraries

Ethical Considerations for the Use of Artificial Intelligence (AI) in the Library

Everything Library School Never Taught You About Managing People

Exploring the Misinformation Landscape

Facing Angry Patrons: De-Escalation and Communication Techniques + Policy Advice

Financial Oversight Guidelines for Non-Financial Library Managers and Leaders

Fostering a Culture of Creativity in Libraries

From Speed-Friending to CoLAB: How to Make Your Library More Relationship-Driven

Frontline Staff Reset: Tackling Resolution and Decision-Making Challenges

Frontline Staff: Balancing Challenges from Patrons to Workplace Expectations

Gen Alphas: Trends and Details on Our Youngest Generation

Going Beyond "Fake It Till You Make It”: Understanding Imposter Syndrome

Going to Vision: How to Develop a Meaningful & Effective Vision for Your Library

Handling Misinformation and Conspiracy Theories at Your Library

Healing Burnout: Incorporating Resilience to Refocus Stress and Workload Demands

Helping Serve the Neurodiverse in your Library Community

How (and Why) to Do a Simple External Communications Audit

How You Can Handle Challenging Conversations

How the Age of Misinformation Can Work for and Against Your Library: Strategies for Success