Talk the Talk: Mastering Communication Skills for Positive Library Relationships

For this workshop, we will unlock strategies for engaging in meaningful conversations. Together, we will learn how to enhance listening and speaking skills to become a more confident and insightful communicator in your library. Through learning transferable communication skills, we will gain insights to strengthen relationships and communicate effectively to build positive relationships and manage conflicts for a more successful library workplace. Come prepared to learn a lot and leave with practical tools to make your conversations a success!

• Understand effective communication practices
• Understand verbal and nonverbal communication skills
• Develop effective communication skills for negotiating conflict

Presenter

Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops and is a published author. As a communication expert, she is passionate about developing your communication power skills. From public speaking to professional storytelling to writing and editing services, and diversity, equity, and inclusion workshops Dr. Stevie is passionate about the power of communication!