Artificial intelligence is transforming how libraries function and how humans work. As AI becomes more advanced, the indispensable qualities of librarians are becoming even more valuable. This webinar will focus on exploring the uniquely human skills that technology cannot replicate—empathy, ethical judgement, relationship-building, creativity/critical thinking, and effective communication.
Through this workshop, participants will learn how to:
Identify human-centered skills like empathy and relationship-building with staff and patrons
Strengthen and leverage communication skills
Apply critical thinking and ethical decision-making skills with AI tools
Presenter
Dr. Stevie M. Munz is an award-winning teacher and researcher with 14+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops, and is a published author. As a communication expert, she is passionate about developing your communication power skills. From public speaking to professional storytelling to writing and editing services, and diversity, equity, and inclusion workshops, Dr. Stevie understands communication.