Pat Wagner

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Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.

Bully-proofing Your Library
Bully-proofing Your Library
Bully-proofing Your Library
$49.00
Conscious Culture: Concrete Choices That Can Change Your Library Workplace
Conscious Culture: Concrete Choices That Can Change Your Library Workplace
Conscious Culture: Concrete Choices That Can Change Your Library Workplace
$49.00
Course Correction: How to Guide Library Employees Back on Track
Course Correction: How to Guide Library Employees Back on Track
Course Correction: How to Guide Library Employees Back on Track
$49.00
Creating Standards for Successful Customer Service (For Frontline Staff)
Creating Standards for Successful Customer Service (For Frontline Staff)
Creating Standards for Successful Customer Service (For Frontline Staff)
$49.00
Curious About Library Supervision?
Curious About Library Supervision?
Curious About Library Supervision?
$49.00
Dealing With Hostile and Potentially Dangerous Library Users
Dealing With Hostile and Potentially Dangerous Library Users
Dealing With Hostile and Potentially Dangerous Library Users
$49.00
Everyday Leadership, Regardless of Your Job Title
Everyday Leadership, Regardless of Your Job Title
Everyday Leadership, Regardless of Your Job Title
$49.00
Facilitating Big, Difficult Public Meetings
Facilitating Big, Difficult Public Meetings
Facilitating Big, Difficult Public Meetings
$49.00
Financial Oversight Guidelines for Non-Financial Library Managers and Leaders
Financial Oversight Guidelines for Non-Financial Library Managers and Leaders
Financial Oversight Guidelines for Non-Financial Library Managers and Leaders
$49.00
How to Break the Rules: Offering Great Customer Service to Everyone!
How to Break the Rules: Offering Great Customer Service to Everyone!
How to Break the Rules: Offering Great Customer Service to Everyone!
$49.00
How to Give and Receive Feedback (Constructive Criticism) so Everyone is Still S
How to Give and Receive Feedback (Constructive Criticism) so Everyone is Still S
How to Give and Receive Feedback (Constructive Criticism) so Everyone is Still S
$49.00
How to Keep Library Projects on Track: Project Management for Everyone
How to Keep Library Projects on Track: Project Management for Everyone
How to Keep Library Projects on Track: Project Management for Everyone
$49.00
Hybrid/Blended Learning: Combining the Best of Virtual and “In-Person” Education
Hybrid/Blended Learning: Combining the Best of Virtual and “In-Person” Education
Hybrid/Blended Learning: Combining the Best of Virtual and “In-Person” Education
$49.00
Improve Your Negotiations for Career Advancement and Your Library’s Success
Improve Your Negotiations for Career Advancement and Your Library’s Success
Improve Your Negotiations for Career Advancement and Your Library’s Success
$49.00
Library Ethics: Earning Trust and Respect During Difficult Times
Library Ethics: Earning Trust and Respect During Difficult Times
Library Ethics: Earning Trust and Respect During Difficult Times
$49.00
Positive Reinforcement: Motivation That Works for Library Workspaces
Positive Reinforcement: Motivation That Works for Library Workspaces
Positive Reinforcement: Motivation That Works for Library Workspaces
$49.00
Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers
Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers
Recruiting, Hiring, Orienting, Maintaining and Saying Goodbye to Library Volunteers
$49.00
Reverse Strategic Planning: Evaluating A Team’s Workplace Productivity
Reverse Strategic Planning: Evaluating A Team’s Workplace Productivity
Reverse Strategic Planning: Evaluating A Team’s Workplace Productivity
$49.00
Seven Elements of Successful Online Presentations
Seven Elements of Successful Online Presentations
Seven Elements of Successful Online Presentations
$49.00
Spark! Little Things that Attract Library Users and Increase Circulation
Spark! Little Things that Attract Library Users and Increase Circulation
Spark! Little Things that Attract Library Users and Increase Circulation
$49.00
The Art of Delegation
The Art of Delegation
The Art of Delegation
$49.00
Weeding Your Collection: What Can Go Wrong?
Weeding Your Collection: What Can Go Wrong?
Weeding Your Collection: What Can Go Wrong?
$49.00
When Libraries Make Serious Mistakes with Customers
When Libraries Make Serious Mistakes with Customers
When Libraries Make Serious Mistakes with Customers
$49.00
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